About The SOS Agency

It started with wonder. It became a way of working.

SOS wasn't born from a business plan. It was born from a fascination with a language, and a refusal to accept that anyone should be left out of the conversation.

A child watches an interpreter sign during a church service — the first time Tanesh saw ASL, and the moment SOS began.

How it began

A child, a church, and a language made of presence.

As a child, sitting in a church, Tanesh Foster saw a sign language interpreter for the first time, interpreting what was happening on stage. She thought it was the most beautiful, expressive thing she had ever seen. And she never looked away.

What moved her wasn't duty. It was fascination, the discovery of a whole language made of presence, movement and expression. ASL classes followed. Then an interpreting degree. Then years in the field as an interpreter, and later as a trainer, teacher, and mentor of interpreters. The language that fascinated her became a life's work.

The company itself came from a problem she refused to accept. A Deaf patient spent days in a mental health hospital with no interpreter at all. Asked to help find coverage repeatedly, she knew there was not a lack of interpreters, but a lack of connection. The interpreters existed. The need existed. But there was no reliable system bringing the right people together at the right time.

Confident that she had a solution, she said she had a company that could help. The only problem? The company didn't exist yet, so she built one overnight. And the next day, every assignment was covered.

From 2019 to today

Built one assignment at a time.

  1. 2019

    SOS Interpreting Solutions was founded in Atlanta. Secured its first client, providing urgent mental-health interpreting services.

  2. 2020

    Secured a second client, a major insurance carrier. Provided interpreters for COVID-19 vaccination sites across Georgia.

  3. 2021

    Changed its name to SOS Language Solutions. Launched its first scheduling platform. Established the Makeba Orr Smith Scholarship.

  4. 2022

    Provided interpreting services for a major local campaign. Expanded its network to 100 interpreters.

  5. 2023

    Officially adopted the name The SOS Agency. Introduced its first in-house scheduler. Expanded into CART services.

  6. 2024

    Secured its first hospital and school-district contracts. Awarded a statewide DOAS contract. Provided interpreting services for the Mandela Washington Fellowship. Delivered nationwide coverage for a presidential campaign. Celebrated five years in business.

  7. 2025

    Launched a mentoring initiative and hosted its first free in-person workshop. Completed more than 10,000 assignments. Expanded its staff.

  8. 2026

    Hired its first staff interpreter. Grew its provider network to more than 250 professionals. Launched a company rebrand.

Communication matters both ways.
Our role is to help ensure that everyone can fully participate.

What we won't compromise

Non-negotiable principles.

  • Do it right, or not at all.

    The standard never bends to fill a seat. A poorly done service isn't just worse, it's a risk to the person.

  • The right person, always.

    Technical skill and cultural fit go together. The right match is the product, not a detail.

  • Communication runs both ways.

    What's signed reaches the hearing side; what's spoken reaches the Deaf side. We carry both directions, never just one.

  • Representation matters.

    Access is important. So is belonging. We believe people should see themselves reflected in the services they receive and the professionals who serve them.

  • Show up when it counts.

    Reliability is in our name. When no one else covers it, we do, and we don't fail in the moment that weighs most.

  • Lift as you climb.

    Growth means making room: we train, pay fairly, support our interpreters, and give back to the community that sustains the work.

Tanesh Foster, Founder and CEO of The SOS Agency.

Leadership

Tanesh Foster, Founder and CEO

Tanesh built SOS from the inside of an industry she knew well, and deliberately built its opposite. Interpreter, trainer, and founder, she knows what "done in full" looks like because she's done the work herself. That origin shows up in every decision the agency makes.

Nationally certified interpreter · 18+ years in the field · B.A. in Interpreting, University of South Florida · M.A. in Higher Education, Argosy University

The people behind the work

A coordinated team, built for access.

SOS isn't a switchboard. It's a team of professionals, many of them interpreters themselves, who know what's at stake in every assignment, because they've lived it.

Tanesh Foster

Founder and CEO

Tanesh holds a Bachelor's in Interpreting from the University of South Florida and a Master's in Higher Education from Argosy University. Across 18+ years in the field she has contributed to the profession through interpreter skills assessments, mentoring, and collegiate instruction, and she carries that professional foundation into every decision SOS makes. She lives in Atlanta with her husband and three children.

  • Nationally certified interpreter
  • 18+ years in the field
  • B.A. in Interpreting · University of South Florida
  • M.A. in Higher Education · Argosy University

Brandon Foster

Strategic Support

Brandon supports The SOS Agency behind the scenes, assisting with projects, operations, and the day-to-day tasks that help keep the organization moving forward. While not involved in the daily management of the company, he contributes wherever needed to help advance the agency's mission and growth.

Sophie Martin

Customer Support Administrator

Sophie discovered ASL after meeting a Deaf friend in high school and never looked back. She earned a B.S.Ed. in ASL/English Interpreting from Valdosta State University and worked full-time in the interpreting field before joining SOS. A native of the Atlanta area, she is committed to raising awareness about access and supporting the Deaf community. Outside of work she enjoys time with her husband, reading, and chai lattes.

  • B.S.Ed. in ASL/English Interpreting · Valdosta State
  • EIPA / ESED

Marjorie Arnold & Legible Ledgers

Accounting & Financial Operations

Marjorie Arnold and the team at Legible Ledgers provide accounting and financial management support for The SOS Agency. Their expertise helps ensure accurate financial reporting, streamlined processes, and strong financial stewardship, allowing the agency to focus on delivering exceptional communication access services while maintaining a solid operational foundation.

Adrienne George

AP/AR Specialist

Adrienne brings a distinguished background in customer service, administration, and project management, with a focus on external and internal client relations. She has worked alongside Tanesh almost since SOS was founded, helping scale and advance the company year over year. Outside of work she enjoys travel, fine food and wine, and personal development. She lives in Atlanta with her husband Christopher and their six children.

  • Customer service
  • Administration
  • Project management

Chezon Thompson

Vendor Relations Coordinator

Chezon graduated from Georgia Perimeter College's interpreting program in 2012 and has carried a lifelong passion for ASL and Deaf culture into every assignment she touches. She has extensive scheduling and coordination experience across large-scale conferences, theater productions, and concerts, and her organizational eye and attention to detail are what keep complex logistics from slipping. Outside of work she enjoys gaming, poetry writing, crafting, and jewelry making.

  • Interpreting program · Georgia Perimeter College (2012)
  • Large-scale event coordination

Laura Bingham

Account Manager

Raised in Michigan and rooted in the South for most of her adult life, Laura transitioned from nonprofit fundraising into interpreting after completing the Sign Language Interpreting certificate program at Georgia Perimeter College. Fourteen years of professional interpreting in community settings and VRS later, she is now expanding into scheduling and administrative operations. She lives in the Atlanta area with her wife Damita (also an interpreter), their two adult children, and two rescue dogs, and shares a love for yoga and travel.

  • 14 years interpreting
  • Sign Language Interpreting certificate · Georgia Perimeter College
  • Community & VRS settings

Cecilia Epps

Staff Interpreter

Cecilia brings 15+ years of interpreting experience across educational, medical, religious, DeafBlind, performance, and VRS settings. A University of Georgia alumna, she is also a business owner and mother passionate about creating access in every space she enters. Off the clock she loves traveling, concerts, swimming, outdoor festivals, and time with family.

  • 15+ years interpreting
  • Educational, medical, religious, DeafBlind, performance and VRS
  • University of Georgia alum

Donna Flanders, MA, CI & CT, QMHI

Educational Interpreter Support Specialist

Donna has 35+ years of professional interpreting experience. She holds a degree in Interpretation for the Deaf from the University of Arkansas at Little Rock (1991) and worked as an educational interpreter in metro Atlanta before transitioning to independent contracting nationwide and internationally. She served 14 years on staff at the Atlanta Area School for the Deaf, teaches at Georgia State University, and founded FingersCrossed, Inc., which produced the inaugural UpGrade Conference in 2024. She has received the Brilliance Award from the Registry of Interpreters for the Deaf and is committed to mentoring colleagues at every stage of their career.

  • 35+ years interpreting
  • M.A. in Interpreter Pedagogy
  • CI & CT, QMHI
  • RID Brilliance Award
  • Faculty · Georgia State University

Stephanie Schwartzkopf

Scheduler II

Stephanie became deaf at 18 months and was raised in Colorado. She holds an Associate Degree in Graphic Design from Rochester Institute of Technology (2012) and a Bachelor's in Business Management from University of Phoenix (2016), and applies that design and analysis expertise professionally as she manages scheduling and data work. She brings 8+ years of experience coordinating VRS, VRI, and on-demand services globally. She lives in Madison, Wisconsin and is a proud three-time aunt. She enjoys reading, family time, hockey, sports, movies, and hiking with her three dogs.

  • 8+ years scheduling operations
  • VRS, VRI and on-demand services
  • B.S. in Business Management

Holly Crawford

Scheduler I / CART Coordinator

Holly has spent 15+ years advocating for accessibility in higher education. She began her career in 2009 as a C-Print Captionist at Georgia Perimeter College (now Georgia State University) and advanced to coordinator for Deaf and Hard of Hearing students, overseeing campus accessibility services scheduling. In 2021 she joined a New England language services firm as Key Account Manager, managing client scheduling through 2024. An Atlanta resident for 30+ years, she is the mother of two, a daughter at LSU preparing for graduate school and a son studying aviation. She enjoys time at the beach, reading, and sports, particularly hockey.

  • 15+ years in accessibility services
  • Captioning & account management
  • Higher-ed coordination

Melanie Frye

Scheduler I

Melanie graduated from the University of South Florida with a major in ASL Interpreting and holds the EIPA 4.1, providing interpretation in medical and educational settings. She is a passionate advocate for effective communication and balances professional work with a love of literature and sports, Harry Potter, football, and hockey near the top of that list. She lives in Wellington, Florida with her husband, two daughters, and her dogs Sidney and Gryffindor, and spends much of her free time supporting her daughters' dance activities.

  • B.A. in ASL Interpreting · University of South Florida
  • EIPA 4.1

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