Why Booking the Right Timeframe Matters More Than You Think
Under-booking interpreter time may feel efficient, but it usually leads to interruptions and incomplete communication. Why proper timeframes protect every party in the room.
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Access, in plain language.
Practical guidance for the people who book interpreting, the community we serve, and the interpreters who do the work. No jargon walls, just what's useful.
What you'll find
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For institutions and clients
How to plan, request and get the most from interpreting and CART, compliance, logistics and the questions worth asking before you book.
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For the Deaf and hard-of-hearing community
Your rights, your access, and the conversations that matter, written for you, with you in mind.
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For interpreters
Craft, certification and career, including paths, standards and the scholarship.
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Stories from the field
The moments, the people and the partnerships behind the work.
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When an Assignment Runs Over: How to Navigate It Professionally
When assignments run over and you have another commitment, timing becomes critical. How to handle the situation with care and integrity, without compromising the next client.
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Why Confidentiality Matters in Interpreting Services for Your Business
Confidentiality in interpreting protects clients, organizations, and the integrity of every interaction, across healthcare, education, legal, and corporate settings.
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Why Interpreters Should Be Careful Saying: "I've Worked With This Client Before"
Confirming prior interactions with a client can breach confidentiality even when no details are shared. Why neutrality and discretion start with the basics.
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Expanding CART Services at The SOS Agency: A Message to Our Vendor Community
The SOS Agency is expanding its Communication Access Realtime Translation (CART) services to meet growing demand while continuing to prioritize ASL interpreting.
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What Is CART, and When Should Organizations Use It?
Onsite in the room
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What Businesses Get Wrong About ASL Interpreting (And How to Fix It in 2026)
As organizations strengthen their commitment to diversity, equity, and inclusion, ASL interpreting services are a critical part of creating accessible…
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What the Agency Handles So You Can Do the Work
Interpreting agencies are often misunderstood as organizations that simply fill requests. In reality, placement is only one part of a much larger system…
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2025: The Year We Reimagined the Interpreter Experience
This year revealed something powerful: interpreting is changing, and interpreters deserve agencies that change with it. ASL Interpreting Reimagined means…
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Closing Out 2025: A Year of Evolution in Communication Access
As 2025 comes to a close, we find ourselves reflecting on what this year revealed about the state of communication access. We also reflect on the role The SOS…
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