Agency

Expanding CART Services at The SOS Agency: A Message to Our Vendor Community

The SOS Agency is expanding its Communication Access Realtime Translation (CART) services to meet growing demand while continuing to prioritize ASL interpreting.

Since its founding, The SOS Agency has primarily operated as an ASL interpreting agency. Interpreting remains central to our mission, with vendor relationships forming the foundation of our success.

Why We Are Expanding CART

The communication access landscape continues to evolve alongside client needs. Workplaces, schools, and institutions increasingly seek flexible communication options. We are seeing growing demand for Communication Access Realtime Translation (CART) services.

While many Deaf individuals use ASL, others do not. We work regularly with:

  • Late-deafened adults
  • Hard of hearing professionals
  • Students who rely on written English
  • Participants in large-group or remote-streaming environments

In these settings, CART can be the most effective access tool.

What This Means for Our Vendor Community

CART expansion complements rather than replaces interpreting services. We continue prioritizing ASL while building a stronger captioning network to provide tailored solutions for each assignment. Interpreting and CART are often used together, especially for conferences, higher education, and workplace trainings.

Opportunities for CART Providers

We are looking for partners with:

  • Experience in live captioning across professional settings
  • Comfort working remotely or onsite
  • Commitment to preparation and team collaboration
  • Dedication to professional standards and reliability

Continuing to Grow Together

The SOS Agency has always been built on strong partnerships with our vendors. Expanding our CART services is one more step in making sure we can continue to meet the evolving needs of the people we serve.

Interested CART providers are encouraged to contact our onboarding team about joining the network.